Customer Survey Results, Featured Deals and More!

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Customer Survey

We want to thank everyone who completed our Customer Survey and gave us valuable feedback. Here are the results:


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Ride Cancellations

If you need to cancel your ride, pls reach out to us via Facebook Messenger. Kindly note that cancellations made 1-6 hours prior to pickup will incur a 10% charge. If it’s less than 1 hour, 100% of the fare will be charged. For other questions, pls refer to our FAQ

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If you’re planning to book regular PetMate rides, do chat with us via Facebook Messenger to know more! And there’ll be discounts too!

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